Refund policy

Last updated: November 11, 2026. Operator: Clioos (China). Contact: contact@clioos.com.

Probe period: nothing to refund

MockInterview is currently in a probe period. No payments are taken and no payment method is collected. The 3 free mock interviews per account are free, and the planned one-time $9.99 unlock for 30 days of unlimited practice is not yet on sale. There is nothing to refund because nothing has been charged.

When the unlock opens

When the $9.99 unlock goes on sale, this page will be updated before the first payment is taken. The planned policy is: a full refund within 7 days of purchase if you have not used the unlock, requested by email to contact@clioos.com. No refund is due for the free interviews, which are free.

How to reach us

Questions about payments or refunds: contact@clioos.com.